How to Download CZUR Software?

How to Download CZUR Software? | CZUR TECH
CZUR is committed to provide a new scanning experience, improve your work efficiency and make your daily scanning easier. In addition to the sophisticated design and high-quality scanner itself, the superb scanning result is also inseparable from the support of powerful processing software. From scanning to post-editing, the CZUR software can meet all your needs. 

The software is compatible with both Windows and Mac:
For Windows: Windows 11, Windows 10, Windows 8, Windows 7, Windows XP SP3 more
For Mac: Support for MacOS 10.13 or later Old version (10.11, 10.12)

In addition to functions you may know such as:

Professional Trimming, Auto Flattening & Smart Paging, Multiple Color Modes, Batch Edit and Export

Some unique features make the CZUR scanner stand out, such as: 

Smart Tilt Correction & Auto-Cropping, Auto-Flatten & Finger Cots Removal, etc.

You can get more information about the software from the following link:

https://www.czur.com/product/et16/software#softwarePageTwo

This blog will provide detailed instructions that you may need during the software downloading process, so let's get started:

1. Scroll to the navigation section at the end of the CZUR official store, you’ll see “Software” there

https://shop.czur.com/

 

2. You will be redirected to the download interface of CZUR official website, select the model of the scanner



3. Take Shine Ultra, Mac users for example, click “download” for your software model

 (The process works similarly on Windows)

 

4. Click “Agree” after the download is finished

The software icon is as below when it’s all done


 

5. You can choose either “Scanner” or “Visual Presenter” to start your experience with CZUR scanner

 

6. Click “Setting” to connect the model with the software. Kindly type in the serial number at the bottom of the model.

*Please note that there is no number one (1) among it, only letter “L”

 

7. Select the language of the software, the supported languages are as below:

Simplified Chinese, Traditional Chinese, English, French, Italian, Spanish, Germany, Portuguese, Russian, Japanese, Vietnamese, Korean

Well, it’s all set! Hope the CZUR scanner can help you with your life and work! 

*Here are some exceptional problems attached:

Firmware upgrade failed

If the device LCD screen prompts invalid update, that means the firmware upgrade failed. You need to delete the invalid upgrade files, then go to the official website to re-download the firmware upgrade package and install once again. Please contact customer service for help if upgrade goes wrong.

When power on,  the scanner does not respond

a)Make sure the power adapter is powered, you can see the power indicator and scanner display are on.

b)Upgrade the device firmware.

c)If it still does not work, please contact our customer service for support.

"Card error" or black and white appears in LCD screen

If you meet one of these situations, please contact our customer service for support.

When click the scan button, the software interface preview screen has been prompted "Detecting devices..."

a) Check the scanner drive was installed successfully. If not, please install and try again. Please check as shown below:

b) If the scanner driver installed successfully, you can

      I. Restart your PC and shut down the antivirus software first. Then re-install software and try again.

      II. Change another USB port and try again.(including the USB port which connect keyboard and mouse).

      III.Change another PC and  try again.

      IV. Make sure in Windows "camera privacy settings","Let apps use my camera" is on!

c) If the above methods doesn’t help, please send the firmware and software version of this scanner to customer service for support.

After [Facing Pages] scanning, the finger removal failed

a) Make sure to wear the finger cots when you scanning.

b) Make sure the left thumb wears left finger cots, the right thumb wears the right finger cots.

c) Make sure the finger cots pressed in the middle of the edge (as shown), neither upside nor downside.

 d) Send the wrong image to the customer service.