Shipping policy
SHIPPING AND TRACKING
1. How to track my order with tracking No.？
Please input your order info and email. Your order number is a #four-digit number (#1234)
Track you order here
2. How soon can I receive my order after placing order?
Standard Shipping
We will choose the fastest shipping method available based on the time of purchase. However, due to Covid-19, shipping times are often changing and thus we cannot provide an exact shipping schedule. All your orders will come with a tracking code.
US - Arrives 3-7 days
Canada - Arrives 7-15 days
European countries - Arrives 3-7 days
Asian countries - Arrives 7-15 days
If your shipping address is from other countries, please contact our customer service department (Click here)
WHY DOES MY TRACKING NUMBER HAVE NO UPDATE?
When your scanner is shipped, you will received an email with a tracking number after your order has arrived to your country.
Free Shipping Countries and areas
Below is the list of Countries/Regions with 100% free shipping for all CZUR products. Please keep in mind that we do not provide free shipping for our spare parts and accessories/
| Australia |
| Austria |
| Belgium |
| Bulgaria |
| Canada |
| Czechia |
| Denmark |
| Estonia |
| France |
| Germany |
| Greece |
| Hong Kong SAR |
| Hungary |
| Indonesia |
| Ireland |
| Italy |
| Japan |
| Latvia |
| Lithuania |
| Luxembourg |
| Macao SAR |
| Malaysia |
| Monaco |
| Netherlands |
| New Zealand |
| Norway |
| Philippines |
| Poland |
| Portugal |
| Romania |
| Russia |
| Singapore |
| Slovakia |
| Slovenia |
| South Korea |
| Spain |
| Sweden |
| Taiwan |
| Thailand |
| United Kingdom |
| United States |
| Vietnam |
Due to import & shipping limitations, countries that are not listed from the "Free Shipping" section would be charged a shipping fee
We are unable to ship to the following countries:(If you need, pls contact Marketing@czur.com)
India
Brazil