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What kind of bulb or light is used and where to get replacement?

LED lights. And you can apply for a replacement within the warrenty period.

How do you get rid of annoying shadows when scanning?

For the glare and shadows on the photos, it is most likely caused by the light of the background. You are encouraged to improve the light of the background and we have different color mode for selecting when scanning.

1. Turn off the built-in light and use a different lighting source.

2. Use both built-in light and different lighting source.

3. Just use ambient light.

In general, indirect- angled light should serve you better. It doesn't have to be too bright necessarily.

What is the difference between the Shine series?

CZUR Shine/ 500/ 800/ 800 A3 Pro is designed to be a document scanner. However, another series of Shine Ultra is patented with Curve- Flatten technology.

Does it work with Google Meets?

Yes, It is compatible with Zoom, Google Meets and any other video meeting program.

How to connect to the computer?

What cords do I need?Shine series use USB2.0 cable to connect to PC or laptop.

This scanner is easy to set up and use. Download the latest drivers and software from the CZUR's website, just plug in the provided USB cable to the scanner and a USB port on your computer. Once hooked up, use the serial number from the scanner.

Does it have a microphone?

It includes a microphone, making it also suitable as a webcam for remote teaching/ conference without the need to install any other software.

Can I zoom in and out?

Since it could be compatible with Zoom( Remote working and learning software) which allows you to use mouse wheel to zoom in while online teaching.
You can't zoom in with scanner's camera.

Can I connect the scanner with projector?

It can't directly connect to a projector, instead, you can connect your computer with USB and project the visual presenter interface.

Why do I have to turn off antivirus software to install the software? Is it safe?

CZUR series connect computer with USB without using WI-FI, only ET18 Pro has WI-FI function which is for cloud storage. All the series are operating offline.
There won't be any personal information/ data leakage issue caused by CZUR software.

Can I store pictures in the software?

Scans can be stored on the cloud. However, the software dosn't have any type of cloud storage.